Retail shrink usually starts long before a theft occurs. It begins when no one is watching. Our loss prevention officers are not just “extra eyes”; they are trained observers who protect revenue at the exact points where shrink begins: entrances, exits, stockrooms, POS areas, and high-value aisles. We combine customer awareness, discreet monitoring, and professional documentation to prevent losses without creating tension on the sales floor. Officers are trained to recognize behavioral cues, track suspicious patterns, and communicate with store staff without interrupting normal operations. Every shift ends with clear reporting, including activity logs, incident notes, and recommendations for risk prevention.